If you have any questions regarding ECI services or support, please contact us at help@engineering.ucsb.edu
Data Center Management
- Server intake & hosting of departmental administrative, instructional and research servers upon request. (Limited to available rack space, power, and cooling)
Networking
- Physical connection to College of Engineering networks and IP address assignment.
- DNS and DHCP hosting for COE departments.
- Host/service monitoring. (upon request)
Virtualization
- Departmental, instructional, research and administrative virtual server hosting. (Available upon request and limited by virtual infrastructure capacity)
Instruction
- Open access and instructional computing labs.
- Remote access to computing lab systems.
- Custom server provisioning and management of CoE classes.
- Quarterly coordination with instructors for class software needs.
- Software licensing and license server management.
- GPU infrastructure for CoE classes.
File Services
- Accounts and home directories (required for access to ECI's instructional computing lab systems)
- Administrative shares via Samba
- Authentication and authorization
Desktop/Departmental Services
- Desktop/department support for CoE Departments, Institutes and Centers.
- Hardware/system/software installation, updates, troubleshooting.
- Fielding user-specific IT requests.
- Jamf enterprise management of departmental Macintosh computers.
Research Computing Support
- Research group servers specification, data center intake and lifecycle management.
- Grant support and compliance
- GPU Server Support
AV Design, Implementation and Management
- Coordination with vendors/contractors for AV installations.
- Ongoing support for College of Engineering Instructional AV Infrastructure.
Backup/Archival and Data Recovery
- Upon request and limited by backup storage and network bandwidth, backups for departmental research, instructional and administrative systems.